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Dealers / Chicago, IL / Castle Hyundai Oak Lawn
Hyundai dealerOak Lawn, IL
B

Castle Hyundai Oak Lawn

Buyer's Guide grade B · 4,704 public reviews · September 2026

Castle Hyundai Oak Lawn earns a B. 4,704 public reviews average 4.4 stars and 12.2 percent are one or two stars. That ranks it above 58 percent of graded dealers around Chicago.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 12.2 percent, lower than the 14 percent typical near Chicago
  • Reviewers mention courteous staff most, in 215 reviews
  • Closed Sundays · Hyundai dealer

Why It Got a B

The star average is 4.4 from 4,704 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 12.2 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,706 79%
4 star313 7%
3 star112 2%
2 star59 1%
1 star514 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 215oil change 85new car purchase 74wait time 66informative staff 34no pressure sales 33appointment scheduling 25tire rotation 24engine repair 11loaner car 10

Reviews here bring up engine repair. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Castle Hyundai Oak Lawn

Castle Hyundai Oak Lawn sells new Hyundai vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address9121 S Cicero Ave, Oak Lawn, IL 60453
Phone708-382-8000
Websitecastlehyundaioaklawn.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Small business
TypeHyundai dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Castle Hyundai Oak Lawn a good dealer?
Castle Hyundai Oak Lawn earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 4,704 public reviews averaging 4.4 stars, with 12.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Castle Hyundai Oak Lawn inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Oak Lawn. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Castle Hyundai Oak Lawn open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Chicago, IL. Found a car here? Book a pre purchase inspection in Chicago, IL before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500