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Dealers / Charlotte, NC / Hi-Line Autohaus
Used car dealerCharlotte, NC
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Hi-Line Autohaus

Buyer's Guide grade A · 1,272 public reviews · September 2026

Hi-Line Autohaus earns an A. 1,272 public reviews average 4.7 stars and 6.5 percent are one or two stars. That ranks it above 74 percent of graded dealers around Charlotte.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 6.5 percent, lower than the 10 percent typical near Charlotte
  • Reviewers mention car buying experience most, in 119 reviews
  • Closed Sundays · Used car dealer

Why It Got an A

The star average is 4.7 from 1,272 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 6.5 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star1,122 88%
4 star58 5%
3 star9 1%
2 star17 1%
1 star66 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 119luxury vehicles 90easy process 69personable staff 59car selection 35no pressure sales 28competitive pricing 17finance department 12no haggling 8lexus rx 350 7

Buying From Hi-Line Autohaus

Hi-Line Autohaus is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address6411 E Independence Blvd, Charlotte, NC 28212
Phone704-532-9200
Websitehilineautohaus.com
Listed featuresService department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Hi-Line Autohaus a good dealer?
Hi-Line Autohaus earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 1,272 public reviews averaging 4.7 stars, with 6.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Hi-Line Autohaus inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Charlotte. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Hi-Line Autohaus open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Hi-Line Autohaus before you sign.

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Inspect a car at Hi-Line Autohaus

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500