Hendrick BMW

Hendrick BMW earns an A. 9,440 public reviews average 4.8 stars and 3.2 percent are one or two stars. That ranks it above 88 percent of graded dealers around Charlotte.

Why It Got an A

The star average is 4.8 from 9,440 public reviews. After the grade pulls it toward the national average, it counts as 4.79. 3.2 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

Reviews here bring up warranty coverage. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Hendrick BMW

Hendrick BMW sells new BMW vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Hours

Common Questions

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Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.