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Dealers / Charlotte, NC / City Imports Inc
Used car dealerMatthews, NC
B

City Imports Inc

Buyer's Guide grade B · 88 public reviews · September 2026

City Imports Inc earns a B. 88 public reviews average 4.6 stars and 9.1 percent are one or two stars. That ranks it above 52 percent of graded dealers around Charlotte.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.1 percent, lower than the 10 percent typical near Charlotte
  • Reviewers mention test drive most, in 6 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.6 from 88 public reviews. After the grade pulls it toward the national average, it counts as 4.53. 9.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star79 90%
4 star0 0%
3 star1 1%
2 star0 0%
1 star8 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

test drive 6low mileage cars 5honest staff 4honest dealer 3car as described 3toyota camry 2tundra 2dependable cars 2accurate communication 2no pressure sales 2

Buying From City Imports Inc

City Imports Inc is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address8909 E Independence Blvd, Matthews, NC 28105
Phone704-808-9376
Websitecityimports.net
Listed featuresSells used vehicles, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday9 AM to 5 PM
Tuesday9 AM to 5 PM
Wednesday9 AM to 5 PM
Thursday9 AM to 5 PM
Friday9 AM to 5 PM
Saturday10 AM to 2 PM
SundayClosed

Common Questions

Is City Imports Inc a good dealer?
City Imports Inc earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 88 public reviews averaging 4.6 stars, with 9.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at City Imports Inc inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Matthews. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is City Imports Inc open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.

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We check the car at City Imports Inc before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500