PPI AutoPowered by Supercanic951-267-8500
Dealers / Charlotte, NC / Carvana Charlotte
Used car dealerCharlotte, NC
F

Carvana Charlotte

Buyer's Guide grade F · 864 public reviews · September 2026

Carvana Charlotte earns an F. 864 public reviews average 3.5 stars and 33.8 percent are one or two stars. That ranks it above 5 percent of graded dealers around Charlotte.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 33.8 percent, higher than the 10 percent typical near Charlotte
  • Reviewers mention easy process most, in 89 reviews
  • Open Sundays · Used car dealer

Why It Got an F

The star average is 3.5 from 864 public reviews. After the grade pulls it toward the national average, it counts as 3.52. 33.8 percent of reviews are one or two stars. To reach a C it would need an adjusted rating of 3.6 and a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star480 56%
4 star64 7%
3 star28 3%
2 star34 4%
1 star258 30%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

easy process 89online process 19wait time 17online car buying 16car cleanliness 15150 point inspection 11return policy 9painless process 7no haggling 7100 day warranty 4

Reviews here bring up 100 day warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Carvana Charlotte

Carvana Charlotte is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3631 South Blvd, Charlotte, NC 28209
Phone833-548-2732
Websitecarvana.com
Listed featuresBuys vehicles, Sells used vehicles, Debit cards, Delivery
TypeUsed car dealer

Hours

Monday8 AM to 6 PM
Tuesday8 AM to 6 PM
Wednesday8 AM to 6 PM
Thursday8 AM to 6 PM
Friday8 AM to 6 PM
Saturday8 AM to 6 PM
Sunday8 AM to 6 PM

Common Questions

Is Carvana Charlotte a good dealer?
Carvana Charlotte earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 864 public reviews averaging 3.5 stars, with 33.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Carvana Charlotte inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Charlotte. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Carvana Charlotte open on Sunday?
Its listed Sunday hours are 8 AM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Carvana Charlotte before you sign.

951-267-8500Call now

Inspect a car at Carvana Charlotte

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500