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Dealers / Charlotte, NC / Adams Auto Group
Used car dealerCharlotte, NC
B

Adams Auto Group

Buyer's Guide grade B · 1,361 public reviews · September 2026

Adams Auto Group earns a B. 1,361 public reviews average 4.5 stars and 11.5 percent are one or two stars. That ranks it above 47 percent of graded dealers around Charlotte.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.5 percent, higher than the 10 percent typical near Charlotte
  • Reviewers mention car buying experience most, in 108 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.5 from 1,361 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 11.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,145 84%
4 star41 3%
3 star18 1%
2 star15 1%
1 star142 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 108truck selection 80polite staff 72financing 47test drive 45easy process 30great deal 21no pressure sales 17car inspection 15honest staff 14

Buying From Adams Auto Group

Adams Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address6501 South Blvd, Charlotte, NC 28217
Phone980-202-6800
Websiteadamsofcharlotte.com
Listed featuresChecks, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday10 AM to 6 PM
SundayClosed

Common Questions

Is Adams Auto Group a good dealer?
Adams Auto Group earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,361 public reviews averaging 4.5 stars, with 11.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Adams Auto Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Charlotte. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Adams Auto Group open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charlotte, NC. Found a car here? Book a pre purchase inspection in Charlotte, NC before you sign.

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We check the car at Adams Auto Group before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500