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Dealers / Charleston, WV / Volvo Cars Charleston
Used car dealerCharleston, WV
A

Volvo Cars Charleston

Buyer's Guide grade A · 125 public reviews · September 2026

Volvo Cars Charleston earns an A. 125 public reviews average 4.7 stars and 5.6 percent are one or two stars. That ranks it above 68 percent of graded dealers around Charleston.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 5.6 percent, lower than the 9.7 percent typical near Charleston
  • Reviewers mention car buying experience most, in 20 reviews
  • Closed Sundays · Used car dealer

Why It Got an A

The star average is 4.7 from 125 public reviews. After the grade pulls it toward the national average, it counts as 4.63. 5.6 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star112 90%
4 star2 2%
3 star4 3%
2 star1 1%
1 star6 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 20volvo xc90 16polite staff 11john brown 10responsive staff 8financing options 4lease process 3volvo s60 3no pressure sales 2quick appointment 2

Buying From Volvo Cars Charleston

Volvo Cars Charleston is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address7 Dudley Farms Ln, Charleston, WV 25309
Phone304-746-0700
Websitevolvocarscharlestonwv.com
Listed featuresOil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Volvo Cars Charleston a good dealer?
Volvo Cars Charleston earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 125 public reviews averaging 4.7 stars, with 5.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Volvo Cars Charleston inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Charleston. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Volvo Cars Charleston open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charleston, WV. Found a car here? Book a pre purchase inspection in Charleston, WV before you sign.

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We check the car at Volvo Cars Charleston before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500