Victory Toyota Charleston
Buyer's Guide grade B · 879 public reviews · September 2026
Victory Toyota Charleston earns a B. 879 public reviews average 4.6 stars and 9.2 percent are one or two stars. That ranks it above 55 percent of graded dealers around Charleston.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 9.2 percent, level with the 9.7 percent typical near Charleston
- Reviewers mention polite staff most, in 45 reviews
- Closed Sundays · Toyota dealer
Why It Got a B
The star average is 4.6 from 879 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 9.2 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up transmission cooler. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From Victory Toyota Charleston
Victory Toyota Charleston sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 1905 Patrick St Plaza, Charleston, WV 25387 |
|---|---|
| Phone | 304-513-4957 |
| Website | victorytoyotacharleston.com |
| Listed features | Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Toyota dealer |
Hours
| Monday | 8.30 AM to 8 PM |
|---|---|
| Tuesday | 8.30 AM to 8 PM |
| Wednesday | 8.30 AM to 8 PM |
| Thursday | 8.30 AM to 8 PM |
| Friday | 8.30 AM to 8 PM |
| Saturday | 8.30 AM to 8 PM |
| Sunday | Closed |
Common Questions
Is Victory Toyota Charleston a good dealer?
Can I get a car at Victory Toyota Charleston inspected before I buy?
How is the grade worked out?
Is Victory Toyota Charleston open on Sunday?
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.