Stephens of Nitro

Buyer's Guide grade A · 317 public reviews · September 2026

Stephens of Nitro earns an A. 317 public reviews average 4.8 stars and 3.1 percent are one or two stars. That ranks it above 87 percent of graded dealers around Charleston.

At a glance

Past buyers are close to unanimous. Few complaints across a long record.
Complaint share 3.1 percent, lower than the 9.7 percent typical near Charleston
Reviewers mention kind staff most, in 17 reviews
Closed Sundays · Used car dealer

Why It Got an A

The star average is 4.8 from 317 public reviews. After the grade pulls it toward the national average, it counts as 4.76. 3.1 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star296 93%

4 star10 3%

3 star1 0%

2 star2 1%

1 star8 3%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 17easy process 13vehicle selection 11no pressure sales 5ford 5chevy 1500 4ease of purchase 4jeep compass 3easy to talk to staff 3helpful team 3

Buying From Stephens of Nitro

Stephens of Nitro is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	418 1st Ave S, Nitro, WV 25143
Phone	304-727-0464
Website	stephensofnitro.com
Listed features	Sells used vehicles, Credit cards, Debit cards
Type	Used car dealer

Hours

Monday	9 AM to 6 PM
Tuesday	9 AM to 6 PM
Wednesday	9 AM to 6 PM
Thursday	9 AM to 6 PM
Friday	9 AM to 6 PM
Saturday	9 AM to 6 PM
Sunday	Closed

Common Questions

Is Stephens of Nitro a good dealer?

Stephens of Nitro earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 317 public reviews averaging 4.8 stars, with 3.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Stephens of Nitro inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Nitro. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Stephens of Nitro open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

FWildcat pre owned auto salesunder a mile AMoses Nissan St. Albansunder a mile BMoses Chevroletunder a mile AMoses Used Supercenterunder a mile AMoses Toyotaunder a mile

Buyers Also Look At

AEvans Used CarsJefferson

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Charleston, WV. Found a car here? Book a pre purchase inspection in Charleston, WV before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Stephens of Nitro before you sign.

951-267-8500 Call now

Inspect a car at Stephens of Nitro

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500