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Dealers / Burlington, VT / The Automaster Mercedes-Benz
Mercedes-Benz dealerShelburne
C

The Automaster Mercedes-Benz

Buyer's Guide grade C · 67 public reviews · September 2026

The Automaster Mercedes-Benz earns a C. 67 public reviews average 4.3 stars and 17.9 percent are one or two stars. That ranks it above 23 percent of graded dealers around Burlington.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 17.9 percent, higher than the 7.7 percent typical near Burlington
  • Reviewers mention courteous staff most, in 6 reviews
  • Closed Sundays · Mercedes-Benz dealer

Why It Got a C

The star average is 4.3 from 67 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 17.9 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star54 81%
4 star0 0%
3 star1 1%
2 star0 0%
1 star12 18%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 6sales experience 4easy process 4answering questions 4upbeat staff 3lease 3no pressure sales 2leasing options 2seamless process 2diagnosis 2

Buying From The Automaster Mercedes-Benz

The Automaster Mercedes-Benz sells new Mercedes-Benz vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3328 Shelburne Rd, Shelburne 05482
Phone802-985-8411
Websitetheautomastermercedesbenz.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeMercedes-Benz dealer

Hours

Monday8 AM to 6 PM
Tuesday8 AM to 6 PM
Wednesday8 AM to 6 PM
Thursday8 AM to 6 PM
Friday8 AM to 6 PM
Saturday9 AM to 4 PM
SundayClosed

Common Questions

Is The Automaster Mercedes-Benz a good dealer?
The Automaster Mercedes-Benz earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 67 public reviews averaging 4.3 stars, with 17.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at The Automaster Mercedes-Benz inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Shelburne. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is The Automaster Mercedes-Benz open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Burlington, VT. Found a car here? Book a pre purchase inspection in Burlington, VT before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at The Automaster Mercedes-Benz before you sign.

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Inspect a car at The Automaster Mercedes-Benz

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500