Steve Serra Auto Group
Buyer's Guide grade C · 158 public reviews · September 2026
Steve Serra Auto Group earns a C. 158 public reviews average 4.1 stars and 17.1 percent are one or two stars. That ranks it above 23 percent of graded dealers around Birmingham.
At a glance
- Mixed. Many buyers were happy, but a real share were not.
- Complaint share 17.1 percent, higher than the 10.4 percent typical near Birmingham
- Reviewers mention sales person most, in 6 reviews
- Closed Sundays · Used car dealer
Why It Got a C
The star average is 4.1 from 158 public reviews. After the grade pulls it toward the national average, it counts as 4.12. 17.1 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Steve Serra Auto Group
Steve Serra Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 1300 Center Point Pkwy, Birmingham, AL 35215 |
|---|---|
| Phone | 205-255-3838 |
| Website | steveserraautomotive.com |
| Listed features | Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Veteran owned |
| Type | Used car dealer |
Hours
| Monday | 7 AM to 7.30 PM |
|---|---|
| Tuesday | 7 AM to 7.30 PM |
| Wednesday | 7 AM to 7.30 PM |
| Thursday | 7 AM to 7.30 PM |
| Friday | 7 AM to 7.30 PM |
| Saturday | 7 AM to 7.30 PM |
| Sunday | Closed |
Common Questions
Is Steve Serra Auto Group a good dealer?
Can I get a car at Steve Serra Auto Group inspected before I buy?
How is the grade worked out?
Is Steve Serra Auto Group open on Sunday?
Other Graded Dealers Nearby
Buyers Also Look At
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122 points, a full scan and a road test, on the lot, same day report.