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A

Hertz

Buyer's Guide grade A · 1,477 public reviews · September 2026

Hertz earns an A. 1,477 public reviews average 4.9 stars and 0.7 percent are one or two stars. That ranks it above 98 percent of graded dealers around Billings.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 0.7 percent, lower than the 9.6 percent typical near Billings
  • Reviewers mention car buying experience most, in 185 reviews
  • Closed Sundays · Used car dealer

Why It Got an A

The star average is 4.9 from 1,477 public reviews. After the grade pulls it toward the national average, it counts as 4.88. 0.7 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star1,411 96%
4 star46 3%
3 star9 1%
2 star4 0%
1 star7 0%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 185no pressure sales 74vehicle selection 57truck selection 50test drive 31not pushy 19quick paperwork 16painless process 15no hassle 12hertz car sales 9

Buying From Hertz

Hertz is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2851 King Ave W, Billings 59102
Phone406-656-0605
Websitehertzbillings.com
Listed featuresBuys vehicles, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Hertz a good dealer?
Hertz earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 1,477 public reviews averaging 4.9 stars, with 0.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Hertz inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Billings. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Hertz open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Billings, MT. Found a car here? Book a pre purchase inspection in Billings, MT before you sign.

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We check the car at Hertz before you sign.

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Inspect a car at Hertz

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500