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Dealers / Billings, MT / Cadillac of Billings
Cadillac dealerBillings
B

Cadillac of Billings

Buyer's Guide grade B · 58 public reviews · September 2026

Cadillac of Billings earns a B. 58 public reviews average 4.5 stars and 13.8 percent are one or two stars. That ranks it above 40 percent of graded dealers around Billings.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.8 percent, higher than the 9.6 percent typical near Billings
  • Reviewers mention kind staff most, in 6 reviews
  • Closed Sundays · Cadillac dealer

Why It Got a B

The star average is 4.5 from 58 public reviews. After the grade pulls it toward the national average, it counts as 4.44. 13.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star50 86%
4 star0 0%
3 star0 0%
2 star1 2%
1 star7 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 6car buying experience 5warranty work 4cadillac escalade 4paperwork 4title clerk 2GMC 2xt4 2car selection 2oil change 2

Reviews here bring up warranty work, title clerk. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Cadillac of Billings

Cadillac of Billings sells new Cadillac vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address840 S Shiloh Rd, Billings 59106
Phone866-657-4120
Websitecadillacofbillings.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeCadillac dealer

Hours

Monday8 AM to 7 PM
Tuesday8 AM to 7 PM
Wednesday8 AM to 7 PM
Thursday8 AM to 7 PM
Friday8 AM to 7 PM
Saturday8 AM to 7 PM
SundayClosed

Common Questions

Is Cadillac of Billings a good dealer?
Cadillac of Billings earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 58 public reviews averaging 4.5 stars, with 13.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Cadillac of Billings inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Billings. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Cadillac of Billings open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Billings, MT. Found a car here? Book a pre purchase inspection in Billings, MT before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500