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Dealers / Baltimore, MD / J.B.A. Kia
Kia dealerGlen Burnie, MD
A

J.B.A. Kia

Buyer's Guide grade A · 759 public reviews · September 2026

J.B.A. Kia earns an A. 759 public reviews average 4.7 stars and 5.9 percent are one or two stars. That ranks it above 84 percent of graded dealers around Baltimore.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 5.9 percent, lower than the 12.1 percent typical near Baltimore
  • Reviewers mention car buying experience most, in 75 reviews
  • Closed Sundays · Kia dealer

Why It Got an A

The star average is 4.7 from 759 public reviews. After the grade pulls it toward the national average, it counts as 4.68. 5.9 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star683 90%
4 star23 3%
3 star8 1%
2 star8 1%
1 star37 5%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 75clean facility 10no pressure sales 9warranty repair 8fair pricing 6kia sportage hybrid 5comfortable lounge area 3loaner car 3willing to work with customers 2no hidden fees 2

Reviews here bring up warranty repair. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From J.B.A. Kia

J.B.A. Kia sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address7345 Ritchie Hwy, Glen Burnie, MD 21061
Phone410-787-6270
Websitejbakia.com
Listed featuresOil changes, Checks, Credit cards, Debit cards, Phone pay
TypeKia dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is J.B.A. Kia a good dealer?
J.B.A. Kia earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 759 public reviews averaging 4.7 stars, with 5.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at J.B.A. Kia inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Glen Burnie. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is J.B.A. Kia open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Baltimore, MD. Found a car here? Book a pre purchase inspection in Baltimore, MD before you sign.

Buying from this lot?

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We check the car at J.B.A. Kia before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500