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Dealers / Baltimore, MD / Heritage Mazda Catonsville
Used car dealerCatonsville, MD
B

Heritage Mazda Catonsville

Buyer's Guide grade B · 1,915 public reviews · September 2026

Heritage Mazda Catonsville earns a B. 1,915 public reviews average 4.5 stars and 11.6 percent are one or two stars. That ranks it above 56 percent of graded dealers around Baltimore.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.6 percent, lower than the 12.1 percent typical near Baltimore
  • Reviewers mention salesman most, in 177 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.5 from 1,915 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 11.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,565 82%
4 star90 5%
3 star38 2%
2 star35 2%
1 star187 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

salesman 177cx5 175car buying experience 110respectful staff 88mazda 3 87new car purchase 55finance department 41no pressure sales 22oil change 17loaner vehicle 7

Buying From Heritage Mazda Catonsville

Heritage Mazda Catonsville is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address6616 Baltimore National Pike, Catonsville, MD 21228
Phone844-224-1951
Websiteheritagemazdacatonsville.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday7.30 AM to 9 PM
Tuesday7.30 AM to 9 PM
Wednesday7.30 AM to 9 PM
Thursday7.30 AM to 9 PM
Friday7.30 AM to 9 PM
Saturday7.30 AM to 6 PM
SundayClosed

Common Questions

Is Heritage Mazda Catonsville a good dealer?
Heritage Mazda Catonsville earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,915 public reviews averaging 4.5 stars, with 11.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Heritage Mazda Catonsville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Catonsville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Heritage Mazda Catonsville open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Baltimore, MD. Found a car here? Book a pre purchase inspection in Baltimore, MD before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Heritage Mazda Catonsville before you sign.

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Inspect a car at Heritage Mazda Catonsville

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500