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Dealers / Allentown, PA / Star Auto Mall
Used car dealerBethlehem, PA
B

Star Auto Mall

Buyer's Guide grade B · 1,931 public reviews · September 2026

Star Auto Mall earns a B. 1,931 public reviews average 4.4 stars and 12.1 percent are one or two stars. That ranks it above 39 percent of graded dealers around Allentown.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 12.1 percent, higher than the 10.1 percent typical near Allentown
  • Reviewers mention car buying experience most, in 114 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 1,931 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 12.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,560 81%
4 star88 5%
3 star49 3%
2 star28 1%
1 star206 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 114easy process 86car selection 75polite staff 66financing 56great deal 26used cars 24no pressure sales 17car inspection 8subaru impreza 7

Buying From Star Auto Mall

Star Auto Mall is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3439 Bath Pike, Bethlehem, PA 18017
Phone484-898-8100
Websitestarautomall512.com
Listed featuresRentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 7 PM
Saturday9 AM to 7 PM
SundayClosed

Common Questions

Is Star Auto Mall a good dealer?
Star Auto Mall earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,931 public reviews averaging 4.4 stars, with 12.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Star Auto Mall inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Bethlehem. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Star Auto Mall open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Allentown, PA. Found a car here? Book a pre purchase inspection in Allentown, PA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Star Auto Mall before you sign.

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Inspect a car at Star Auto Mall

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500