Ford dealerEast Greenbush, NY

Orchard Ford

Buyer's Guide grade B · 138 public reviews · September 2026

Orchard Ford earns a B. 138 public reviews average 4.7 stars and 8.7 percent are one or two stars. That ranks it above 70 percent of graded dealers around Albany.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 8.7 percent, lower than the 10.9 percent typical near Albany
Reviewers mention new truck most, in 15 reviews
Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.7 from 138 public reviews. After the grade pulls it toward the national average, it counts as 4.63. 8.7 percent of reviews are one or two stars. To reach an A it would need a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star125 91%

4 star1 1%

3 star0 0%

2 star3 2%

1 star9 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

new truck 15purchase process 6not pushy 4new ownership 3professional team 3new management 3up-sell 3paperwork process 2welcoming atmosphere 2listening to needs 2

Buying From Orchard Ford

Orchard Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	634 Columbia Turnpike, East Greenbush, NY 12061
Phone	518-479-1000
Website	orchardfordofeastgreenbush.com
Listed features	Rentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery, Veteran owned
Type	Ford dealer

Hours

Monday	9 AM to 6 PM
Tuesday	9 AM to 6 PM
Wednesday	9 AM to 6 PM
Thursday	9 AM to 6 PM
Friday	9 AM to 6 PM
Saturday	9 AM to 5 PM
Sunday	Closed

Common Questions

Is Orchard Ford a good dealer?

Orchard Ford earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 138 public reviews averaging 4.7 stars, with 8.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Orchard Ford inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in East Greenbush. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Orchard Ford open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

FFord of East Greenbushunder a mile AMichael's Auto Plazaunder a mile FL & M Motors Inc.1.0 miles AY & H AUTO PLANET1.6 miles BTurnKey Autos9.4 miles BCooley Mazda5.0 miles

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Albany, NY. Found a car here? Book a pre purchase inspection in Albany, NY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Orchard Ford before you sign.

951-267-8500 Call now

Inspect a car at Orchard Ford

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500