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Dealers / Akron, OH / Volkswagen of Akron
Volkswagen dealerAkron, OH
C

Volkswagen of Akron

Buyer's Guide grade C · 779 public reviews · September 2026

Volkswagen of Akron earns a C. 779 public reviews average 4.2 stars and 16.8 percent are one or two stars. That ranks it above 30 percent of graded dealers around Akron.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 16.8 percent, higher than the 12.3 percent typical near Akron
  • Reviewers mention leasing most, in 48 reviews
  • Closed Sundays · Volkswagen dealer

Why It Got a C

The star average is 4.2 from 779 public reviews. After the grade pulls it toward the national average, it counts as 4.20. 16.8 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star576 74%
4 star44 6%
3 star28 4%
2 star24 3%
1 star107 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing 48car buying experience 38new car purchase 15no pressure sales 11tire repair 9relaxed environment 7loaner car 5painless process 3no gimmicks 2video updates 2

Buying From Volkswagen of Akron

Volkswagen of Akron sells new Volkswagen vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address447 W Exchange St, Akron, OH 44302
Phone330-434-8989
Websitevwofakron.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeVolkswagen dealer

Hours

Monday7.30 AM to 8 PM
Tuesday7.30 AM to 6 PM
Wednesday7.30 AM to 6 PM
Thursday7.30 AM to 8 PM
Friday7.30 AM to 6 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Volkswagen of Akron a good dealer?
Volkswagen of Akron earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 779 public reviews averaging 4.2 stars, with 16.8 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Volkswagen of Akron inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Akron. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Volkswagen of Akron open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Akron, OH. Found a car here? Book a pre purchase inspection in Akron, OH before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500