Ken Ganley Mazda earns a B. 1,058 public reviews average 4.4 stars and 13 percent are one or two stars. That ranks it above 49 percent of graded dealers around Akron.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 13 percent, higher than the 12.3 percent typical near Akron
- Reviewers mention kind staff most, in 60 reviews
- Closed Sundays · Mazda dealer
Why It Got a B
The star average is 4.4 from 1,058 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From Ken Ganley Mazda
Ken Ganley Mazda sells new Mazda vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 1127 W Main St, Kent, OH 44240 |
|---|---|
| Phone | 330-673-2100 |
| Website | kenganleymazda.com |
| Listed features | Rentals, Car wash, Oil changes, Service department, Sells used vehicles, Delivery |
| Type | Mazda dealer |
Hours
| Monday | 9 AM to 7 PM |
|---|---|
| Tuesday | 9 AM to 6 PM |
| Wednesday | 9 AM to 6 PM |
| Thursday | 9 AM to 7 PM |
| Friday | 9 AM to 6 PM |
| Saturday | 9 AM to 5 PM |
| Sunday | Closed |
Common Questions
Is Ken Ganley Mazda a good dealer?
Can I get a car at Ken Ganley Mazda inspected before I buy?
How is the grade worked out?
Is Ken Ganley Mazda open on Sunday?
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.