PPI AutoPowered by Supercanic951-267-8500
Dealers / Akron, OH / Ken Ganley Mazda
Mazda dealerKent, OH
B

Ken Ganley Mazda

Buyer's Guide grade B · 1,058 public reviews · September 2026

Ken Ganley Mazda earns a B. 1,058 public reviews average 4.4 stars and 13 percent are one or two stars. That ranks it above 49 percent of graded dealers around Akron.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13 percent, higher than the 12.3 percent typical near Akron
  • Reviewers mention kind staff most, in 60 reviews
  • Closed Sundays · Mazda dealer

Why It Got a B

The star average is 4.4 from 1,058 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star859 81%
4 star44 4%
3 star18 2%
2 star18 2%
1 star119 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 60easy process 53payment options 40new tire 26leasing 23no pressure sales 20used vehicle purchase 12extended warranty 9painless process 7comfortable waiting area 3

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Ken Ganley Mazda

Ken Ganley Mazda sells new Mazda vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1127 W Main St, Kent, OH 44240
Phone330-673-2100
Websitekenganleymazda.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Delivery
TypeMazda dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Ken Ganley Mazda a good dealer?
Ken Ganley Mazda earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,058 public reviews averaging 4.4 stars, with 13 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Ken Ganley Mazda inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Kent. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Ken Ganley Mazda open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Akron, OH. Found a car here? Book a pre purchase inspection in Akron, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Ken Ganley Mazda before you sign.

951-267-8500Call now

Inspect a car at Ken Ganley Mazda

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500