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Dealers / Akron, OH / First Class Auto Mall
Used car dealerAkron, OH
B

First Class Auto Mall

Buyer's Guide grade B · 135 public reviews · September 2026

First Class Auto Mall earns a B. 135 public reviews average 4.6 stars and 9.6 percent are one or two stars. That ranks it above 65 percent of graded dealers around Akron.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.6 percent, lower than the 12.3 percent typical near Akron
  • Reviewers mention car selection most, in 16 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.6 from 135 public reviews. After the grade pulls it toward the national average, it counts as 4.55. 9.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star121 90%
4 star1 1%
3 star0 0%
2 star2 1%
1 star11 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car selection 16honest staff 5car inspection 3clean cars 3fast process 3ease of dealing 3hyundai elantra 2low mileage vehicles 2chrysler 2reliable cars 2

Buying From First Class Auto Mall

First Class Auto Mall is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address847 E Market St, Akron, OH 44305
Phone330-634-5050
Website1stclassautomall.com
Listed featuresSells used vehicles, Checks, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday10.30 AM to 6.30 PM
Tuesday10.30 AM to 6.30 PM
Wednesday10.30 AM to 6.30 PM
Thursday10.30 AM to 6.30 PM
Friday10.30 AM to 6.30 PM
Saturday12 PM to 6 PM
SundayClosed

Common Questions

Is First Class Auto Mall a good dealer?
First Class Auto Mall earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 135 public reviews averaging 4.6 stars, with 9.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at First Class Auto Mall inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Akron. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is First Class Auto Mall open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Akron, OH. Found a car here? Book a pre purchase inspection in Akron, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at First Class Auto Mall before you sign.

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Inspect a car at First Class Auto Mall

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500