Capitol Motors of Richmond

Buyer's Guide grade F · 57 public reviews · September 2026

Capitol Motors of Richmond earns an F. 57 public reviews average 3.8 stars and 28.1 percent are one or two stars. That ranks it above 11 percent of graded dealers around Richmond.

At a glance

A heavy share of past buyers left one or two stars.
Complaint share 28.1 percent, higher than the 9.6 percent typical near Richmond
Reviewers mention attention most, in 7 reviews
Used car dealer

Why It Got an F

The star average is 3.8 from 57 public reviews. After the grade pulls it toward the national average, it counts as 3.95. 28.1 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star37 65%

4 star4 7%

3 star0 0%

2 star1 2%

1 star15 26%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

attention 7pricing 4questions 3

Buying From Capitol Motors of Richmond

Capitol Motors of Richmond is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	7221 W Broad St, Henrico, VA 23294
Phone	804-430-9100
Website	capitolmotorsrva.com
Type	Used car dealer

Common Questions

Is Capitol Motors of Richmond a good dealer?

Capitol Motors of Richmond earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 57 public reviews averaging 3.8 stars, with 28.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Capitol Motors of Richmond inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Henrico. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

BVolvo of Richmondunder a mile BVA Cars SuperCenterunder a mile BWest Broad Hondaunder a mile COurisman Toyota Preownedunder a mile FVa Trucks1.6 miles FPage Auto Group-West Broad1.9 miles

Buyers Also Look At

ACapital MotorsRichmond BVA Cars SuperCenterRichmond ABASIC AUTO RVARichmond CDISTRICT AUTOSRichmond

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Richmond, VA. Found a car here? Book a pre purchase inspection in Richmond, VA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Capitol Motors of Richmond before you sign.

951-267-8500 Call now

Inspect a car at Capitol Motors of Richmond

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500