21st Century Auto Group
Buyer's Guide grade F · 5,595 public reviews · September 2026
21st Century Auto Group earns an F. 5,595 public reviews average 3.8 stars and 28.7 percent are one or two stars. That ranks it above 11 percent of graded dealers around Newark.
At a glance
- A heavy share of past buyers left one or two stars.
- Complaint share 28.7 percent, higher than the 11.5 percent typical near Newark
- Reviewers mention bait and switch most, in 363 reviews
- Used car dealer
Why It Got an F
The star average is 3.8 from 5,595 public reviews. After the grade pulls it toward the national average, it counts as 3.80. 28.7 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up bait and switch. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From 21st Century Auto Group
21st Century Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 305 US-22, Springfield, NJ 07081 |
|---|---|
| Phone | 908-360-9944 |
| Website | 21centuryautogroup.com |
| Listed features | Buys vehicles, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay |
| Type | Used car dealer |
Common Questions
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